Fogo de Chao

[John1744]

Anybody confirm if they have grilled pineapple?

They do not, (they have fresh pineapple on the salad bar though) seems as though in our experience only Rodizio in OKC has grilled pineapple.

We ate here Sunday evening, it was fineish... We've been to the Flame in the Grand Casino, Texas De Brazil and Rodizio numerous times each but had never been to a Fogo de Chao, and we thought the food was pretty decent at Fogo but the service and everything else was just ok if at times poor. I'm hoping that is just opening week issues. AC was not working properly. The waiter disappeared for nearly an hour during the meal and we got water refills maybe twice the entire two hour experience. The salad bar was gutted most of the time we were there and they did not seem to be able to keep it updated.

The "gauchos" or folks serving the meats did not seem to have any rhyme or reason to the pattern they were making through the restaurant, we were offered bacon wrapped chicken and steak probably 6 times in a row before any other meats made it to our table. We did end up after about two hours with just about everything but the pork belly which they were out of. We did think the meat and the seasoning on the meat was probably on the top tier of all the restaurants of this type we've been to. The salad bar when we were able to get stuff was pretty top tier as well.

Some of the meat serving folks were exceptional, my wife prefers her meat a bit more medium well and most meats at these places are medium or less and they tried very hard to make sure she got meat that met her needs which is usually not the case at most of the other places of this type we've found in the past.

I think a lot of the problems we ran into will get fixed quickly as the management seemed very aware of the issues going on. The manager at one point noticed our waters empty and personally brought some refills and asked if we'd seen our waiter in a bit, and we did admit we hadn't in over 45 minutes but the meat was still flowing fine at least. She comped one of our dinners for us. (Which saved us $62) so that was pretty cool of them. She also asked us to email our concerns to the general manager and to be frank as they are regularly having staff meetings to get the flow down better and were brining back a manager from Dallas to help them out for a bit more.

I'll definitely be back in a month or two once things settle down a bit as the food quality was pretty great.

[JDSooners]

Anybody confirm if they have grilled pineapple?

I've had this at another restaurant this style, and yeah I'd be disappointed if the servers didn't show up with some!

[Dr Beard Face]

I went here last Friday and man, it was not on par with the Dallas location. I was hoping the service issues I had heard about would be worked out by now, but it has not been corrected. Food was good, but not as good as the Dallas location, items tended to be over cooked and dry or completely raw and too rare for our tastes. The creme Brulee cheesecake was just as amazing as the other location, but im sure its sent in frozen so it should be the same everywhere. We had SO much time without someone bringing anything by the table, and at one point the dining room lights went from low light to full blast which ruined the atmosphere. Overall it was fine, but they really need to punch up their service. The dining room is absolutely gorgeous, service needs to match.

[TheTravellers]

I went here last Friday and man, it was not on par with the Dallas location. I was hoping the service issues I had heard about would be worked out by now, but it has not been corrected. Food was good, but not as good as the Dallas location, items tended to be over cooked and dry or completely raw and too rare for our tastes. The creme Brulee cheesecake was just as amazing as the other location, but im sure its sent in frozen so it should be the same everywhere. We had SO much time without someone bringing anything by the table, and at one point the dining room lights went from low light to full blast which ruined the atmosphere. Overall it was fine, but they really need to punch up their service. The dining room is absolutely gorgeous, service needs to match.

Why do so many restaurants in OKC fall down when they open (especially places like this that have successful other locations that supposedly are run well)? This, Perle Mesta, almost any other non-Hal Smith restaurant... And then there are places like Akai Sushi that apparently have their sh!t together completely in every way from day one (we haven't been yet to see for ourselves, but they're on our shortlist).