Patrick
11-18-2004, 12:05 AM
lol! Hey, just complain a whole lot and maybe you'll get a full refund on your room! Just do the complaining the morning after you've stayed and demand a refund. You're liekly to get it. Just make sure not to laugh when you're making te request!
Read below:
Downtown’s Westin Hotel to be re-flagged as Sheraton
Posted: Tuesday, November 16, 2004
OKCBusiness NewsWire
Downtown’s Westin Hotel to be re-flagged as Sheraton
The Westin Oklahoma City Hotel officially becomes the Sheraton Oklahoma City Hotel today. The 395-room hotel is located in the heart of downtown near the Bricktown Entertainment District. Both the Westin and Sheraton brands are members of the Starwood family of hotel brands. The Sheraton brand has been in existence for 67 years and is one of the most recognizable hotel brands in the world.
The conversion will culminate in a “Sign Lighting Ceremony” which will take place in front of the hotel at 5:00 p.m. Mayor Mick Cornett will be in attendance, in addition to other city officials and representatives from both Starwood Hotels and Resorts and the new Sheraton Oklahoma City Hotel.
“We are extremely excited about this change and what it will mean to the Oklahoma City market,” said General Manager Dale Gannon. “The Sheraton brand carries with it a tremendous history of exemplary service and hospitality, and we feel privileged to have that here in downtown Oklahoma City.”
With this conversion comes many of the features that have made the Sheraton brand famous. The world-renowned “Sheraton Sweet Sleeper Bed” will be a part of this change, offering customers a custom-designed high-coil count Sealy Posturepedic Plush top mattress set, cozy fleece blankets, crisp cotton sheets, a plump duvet, and five cushy pillows.
“The Sheraton Sweet Sleeper Bed concept is less than a year old,” said Matthew Cowden, director of sales and marketing. “It is the latest development from Starwood Hotels & Resorts since the incredible success they had with the Westin brand’s Heavenly Bed. This new concept from Sheraton takes bed design and comfort to a whole new level.”
Also impacting the customer is the new Sheraton Service Promise, which assures that every customer is completely satisfied with their stay. “If our customer is not satisfied, then we’re not satisfied,” Gannon said. “And, with the Sheraton Service Promise, we will make it up to them with an instant discount, points for our rewards program, or even a refund. All they have to do is tell us. This is a revolutionary guarantee to our customers, and one that will set us apart from other hoteliers in Oklahoma City.”
The hotel will continue to be managed by Interstate Hotels & Resorts, and the remaining phases of the hotel’s $8.5 million in renovations will be completed by the first quarter of 2005, as originally planned.
Also, to celebrate the upcoming conversion, The Sheraton Oklahoma City Hotel is giving away a trip-for-two to the 2004 Sheraton Hawaii Bowl in Honolulu. The winner will receive luxury accommodations at the Sheraton Princess Kaiulani Hotel, air transportation courtesy of United Airlines. Interested individuals must register at the hotel’s front desk by Dec. 10. The winner will be selected Dec. 13.
Read below:
Downtown’s Westin Hotel to be re-flagged as Sheraton
Posted: Tuesday, November 16, 2004
OKCBusiness NewsWire
Downtown’s Westin Hotel to be re-flagged as Sheraton
The Westin Oklahoma City Hotel officially becomes the Sheraton Oklahoma City Hotel today. The 395-room hotel is located in the heart of downtown near the Bricktown Entertainment District. Both the Westin and Sheraton brands are members of the Starwood family of hotel brands. The Sheraton brand has been in existence for 67 years and is one of the most recognizable hotel brands in the world.
The conversion will culminate in a “Sign Lighting Ceremony” which will take place in front of the hotel at 5:00 p.m. Mayor Mick Cornett will be in attendance, in addition to other city officials and representatives from both Starwood Hotels and Resorts and the new Sheraton Oklahoma City Hotel.
“We are extremely excited about this change and what it will mean to the Oklahoma City market,” said General Manager Dale Gannon. “The Sheraton brand carries with it a tremendous history of exemplary service and hospitality, and we feel privileged to have that here in downtown Oklahoma City.”
With this conversion comes many of the features that have made the Sheraton brand famous. The world-renowned “Sheraton Sweet Sleeper Bed” will be a part of this change, offering customers a custom-designed high-coil count Sealy Posturepedic Plush top mattress set, cozy fleece blankets, crisp cotton sheets, a plump duvet, and five cushy pillows.
“The Sheraton Sweet Sleeper Bed concept is less than a year old,” said Matthew Cowden, director of sales and marketing. “It is the latest development from Starwood Hotels & Resorts since the incredible success they had with the Westin brand’s Heavenly Bed. This new concept from Sheraton takes bed design and comfort to a whole new level.”
Also impacting the customer is the new Sheraton Service Promise, which assures that every customer is completely satisfied with their stay. “If our customer is not satisfied, then we’re not satisfied,” Gannon said. “And, with the Sheraton Service Promise, we will make it up to them with an instant discount, points for our rewards program, or even a refund. All they have to do is tell us. This is a revolutionary guarantee to our customers, and one that will set us apart from other hoteliers in Oklahoma City.”
The hotel will continue to be managed by Interstate Hotels & Resorts, and the remaining phases of the hotel’s $8.5 million in renovations will be completed by the first quarter of 2005, as originally planned.
Also, to celebrate the upcoming conversion, The Sheraton Oklahoma City Hotel is giving away a trip-for-two to the 2004 Sheraton Hawaii Bowl in Honolulu. The winner will receive luxury accommodations at the Sheraton Princess Kaiulani Hotel, air transportation courtesy of United Airlines. Interested individuals must register at the hotel’s front desk by Dec. 10. The winner will be selected Dec. 13.