I normally don't like to do this, but I felt obligated to share my experience with this total joke of a company. I had a storage facility with Switzer's Locker room for years and was happy. Then Public Storage bought them. What a disaster. A $79 unit quickly climed up to $149. Using the dumpster, something that was a service for free before? Nope, its locked and they charge you. A fire breaks out or some emergency? God forbid, because you have to enter a passcode to exit (and they locked down two of the three exits completely, so God forbid you go to the wrong one). Service has gone completely downhill and when I reached out to the company I got no response. The only response on Facebook was to delete my posts and block me. I'm fairly forgiving in companies but every interaction with PS has been a nightmares and I can't unrecommended them enough.
Am I unique in this experience? And is this endemic of the storage industry in general? Like I said, I had a good experience with Switzer's.
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