I wonder if this was his choice or not.
Sonic Corp. President Scott McLain will step down as president | NewsOK.com
Because he's still a fairly young man.
Well that's certainly a great reason to think he might have been pushed out. LOL
I've seen more than one report about this with nothing hinting at it being anything but voluntary.
We still go there every once in a great while, as I will partake of an occasional grilled chicken sandwich, but more often than not, it becomes an exercise in frustration. Mind you, I understand that's as much a franchise problem as a "corporate" problem, but if this kind of (non) QC has more than one franchise playing fast and loose with their own standards, eventually it reflects very badly on the corporate side. Sonic has tried to improve its menu, but until they get better, more consistent food and better service, I'm not sure how bright Sonic's future is.
I don't think this topic really has anything to do with Sonic's quality of food or service but I still go there just as often as ever and it seems exactly the same as it has been for years. I see no reason to question Sonic's future.
Yes it has and I see absolutely no connection.
Oh, well, who knows. Maybe they caught him eating at Burger King.
No, I see no connection and I also see no problem with the quality of food or service. I was talking about Sonic specifically and you may have been making a general observation about food service companies in general. I'm hardly naive about anything. You are connecting dots that are a little too far apart.
He should have listened to my suggestion from at least 10 or 15 years ago that Sonic should reincarnate the Cheese Frenchees and the Tuna Frenchees that used to be served by King's Fine Foods Drive-Ins back in the day. (or . . . could it be . . . the "new opportunities" mentioned will be a different chain of drive-ins that specialized in them??? =)
Or maybe the shareholders decided that he hadn't acted fast enough to correct the singular blemish to the Sonic name represented by the location at 122nd and Penn . . .
All that aside, your strident defense makes it fairly clear I've it some personal nerve of yours, and perhaps you know the departed executive and/or someone who owns a franchise, so I apologize if I've caused offense. It's just burgers.
That was a great post. Still, I wonder . . . Has Sonic REALLY deteriorated that much over the years? (honest question, no snark implied or intended).
Personally, I think their offerings are as good or better than they ever were, but I should mention that I only eat at Sonic maybe once every two months (and I tip the carhop). Besides that, their commercials are some of the best on TV. =)
Please be advised that my observations regarding a non-slide in the quality of Sonic overall does not apply to the location at 122nd and Penn. It was bad when it opened and has only gone downhill from there. (of course, to be fair, I never go to that one but rather the one on Britton Rd or the one on N. May so my opinion in this context may not be completely accurate--as compared to my normal opinion =)
"It's Just Burgers" . . .
(classic: should be a motto to live by. or a bumpersticker.
perhaps, in order to create a taste of ConFusion Cuisine, even a Zen Mantra! =)
I'm in agreement with SoonerDave that many of the older Sonic locations have put out food recently that is nowhere near the quality of years past. It really is a crapshoot depending on the location you visit whether or not you're going to get a decent product.
I really do believe Sonic has deteriorated in all honesty. Now, its easy to develop that one opinion over a single data point, and I fully understand one data point does not a conclusion make. But with kids/teenagers that like drinks (esp in the summer) and activities often necessitate quick if less-than-ideal meals, we happen to frequent several Sonics around our area, and we see the problems fairly consistently.
Simple example: The fries and tater tots used to be great, but now are seemingly always undercooked. Okay, one store at one time, in a rush, they pull the things out of the fire too soon. That happens. But from store to store to store, we observe the same level of "undercookedness." To me, that's a pattern.
A few years ago, Sonic started using these "puffy" buns that dwarfed the meat, were never toasted, and were sometimes refrigerator cold -- again, at multiple Sonics. A supplier changed, I presume, that affected several places, and the bun was so "poofy" all you could taste in the burger was the bread. All that, coupled with wrong orders, slow service (which I won't go into detail about here) we just decided to go somewhere else. It wasn't more than a few months after that they started a campaign about their "improved food, bigger and better burgers.." As much as I'd LOVE to think that was JUST because of me , I know that a campaign like that had to emerge from their own feedback/research that told them they had a quality problem. And it did, in fact, improve. For a while. But that appears to have been temporary.
Now, as I said, my dietary wisdom has increased greatly over the last 18 months, and I haven't had a decent burger in that span (58 pounds ago!) so my recent experience with Sonic has decreased. But we do go there for things like (some) drinks and grilled chicken sandwiches...but we still finding the same inconsistency, wrong orders, cold food, hit-and-miss, slow service that was their bane before, so I just do what most consumers would do, vote with my feet and my dollars....just go somewhere else if I can.
I hate to pile-on, but I've been a loyal Sonic customer for the last 30 years, and I have absolutely stopped buying food there. I still buy drinks, but I've had my last burger, rings, or fries there. Their hot dog options were pretty good there for awhile, but the last four or five times (four different locations in the metro), their food has been awful. In all honestly, their rings have gone down hill to the point of being inedible.
i'm still in on their great selection of drinks, with their Sonic cups filled with Sonic ice, but no more food for me as there are plenty of better options.
A question I would have, because I really don't know, is does anyone know how Sonic's bottom line has changed since the departing president has been there? I would think that would be much more important to them if they were considering making a change at the top than individuals complaining about food or service.
Here is a sample of one facet of the diamond of "bottom line" corporate priorties . . .
Lesson Two is to make sure that the contents of the bag are fit to eat.
(i, personally, have no complaints . . . except regarding the location at 122nd and Penn. And the fact there are neither Cheese or Tuna Frenchees on the ever-changing menu board)
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