+1Go to any Mexican restaurant anywhere outside of the OKC and everything but chips-n-salsa is an extra, sometimes and a refill of chips is an extra. You want queso, that will be 5.00. Tortillas? add 2.00 for 4, a sopapilla? that will be 2.00 a piece. Most non-national chain places in OKC all include those items. If you think Ted's is expensive for what you get then you wouldn't want to go to a Chuy's or some other chain from out of town, it ends up costing you much more than what you would pay at Ted's for less.
I always find the "popularity backlash" rather humorous, too many people get all wrapped up in not liking the "popular thing" and trying to find the next trendy thing...of course Austin is full of a bunch of those types. I have been to some of those places in Austin that people rave about, just because a place is a "local" doesn't mean that it is SOOOOOOO much better than XYZ chain. Some are, many are not.
Food opinions are so subjective, I rarely listen to anyones opinion about restaurants.