Page 1 of 2 12 LastLast
Results 1 to 25 of 49

Thread: Walgreens vs. CVS Pharmacy

  1. #1
    Faith is offline VIP Member
    Join Date
    Jun 2005
    Total Posts
    523

    Default Walgreens vs. CVS Pharmacy

    We currently get my husbands prescriptions at CVS. I believe after this month I am going to transfer all scripts to Walgreens. There are two things that I have found very irritating about the pharmacy at CVS.

    1) Their computer system isn't linked between stores. If you use the pharmacy on the south side and happen to be by the north side store they won't have your prescriptions on file. Walgreen's systems are all linked and you can get your scripts filled at any one of their locations. At least this is what I have been told.

    2) My husbands prevacid medication has been "lost in the system" by CVS. This is how it was explained to me by the pharmacist at CVS. We had this prescription transferred closer to our home at the CVS down the street. It was originally at a CVS near the hospital. He had 2 refills remaining. We went this week to get it refilled and they said it had been voided out of their system and they were not sure why. They believed it happened somewhere in between the transfer. Very irritating to have to call the doctor and ask for him to send a new prescription request over to the pharmacy so he could have his medication.
    When it rains it pours... but when the blessings come they overflow!

  2. #2
    sweetdaisy is offline VIP Member
    Join Date
    Mar 2005
    Total Posts
    1,182

    Default Re: Walgreens vs. CVS Pharmacy

    I've been using Walgreens for my prescriptions because of the fact their systems are linked. If nothing else, it comes handy in case you're traveling and need to refill your prescription for some reason.

    I hope the move to Walgreens works well for you!

  3. #3
    dirtrider73068's Avatar
    dirtrider73068 is offline VIP Member
    Join Date
    Oct 2004
    Total Posts
    597

    Default Re: Walgreens vs. CVS Pharmacy

    I have always liked walgreens ever since I started useing them. CVS to me just isn't cutting it somewhere. Plus to me walgreens is cheaper on there stuff then CVS, even when eckerd was around walgreens was still cheaper. And the service at walgreens I think is pretty quick they get you in and out as fast as they can and they are nice and easy to deal with. I will keep useing walgreens until they either close or something better shows up. And haveing there systems linked is a very good thing, loseing someones info on the computer is a bad thing, no telling who's hands that could end up in.

  4. #4
    Keith Guest

    Default Re: Walgreens vs. CVS Pharmacy

    Quote Originally Posted by sweetdaisy
    I've been using Walgreens for my prescriptions because of the fact their systems are linked. If nothing else, it comes handy in case you're traveling and need to refill your prescription for some reason.

    I hope the move to Walgreens works well for you!
    I have always liked CVS pharmacy, but I am a little biased. My wife is a pharmacy technician at one of their stores .

  5. #5
    escan is offline Power Poster
    Join Date
    Jun 2005
    Total Posts
    356

    Default Re: Walgreens vs. CVS Pharmacy

    We always used Eckerd's because it was a really small one where we got great customer service....with that being said, we are now switching. The biggest negative about CVS is the fact that their system isn't linked. It's just not good customer service; that alone is enough of a reason to transfer to Walgreens.

  6. #6
    BricktownGuy is offline Power Poster
    Join Date
    Nov 2004
    Total Posts
    396

    Default Re: Walgreens vs. CVS Pharmacy

    From what I understand Walgreens stored are linked. (brothers are pharmacist at Walgreens)

    CVS, have never really heard good things about them.. they need to work on customer service and do some better marketing.
    Last edited by BricktownGuy; 11-18-2005 at 02:24 PM. Reason: spelling

  7. #7
    Join Date
    Mar 2007
    Total Posts
    1

    Default Re: Walgreens vs. CVS Pharmacy

    I don't know about all Walgreens, but the one by me has people working there who understand the words coming out of my mouth and I can understand theirs as well. My local CVS stores are stuffed with foreigners who cannot communicate and don't care about customer service. When I complained about the incompetent help in their pharmacy (a problem not related to their communication skills), the store manager just kept saying the same words to me in the same monotone voice, "Thank you for telling me. I appreciate it." When I became totally exasperated by him, I asked, "You really don't give a crap what I say, do you?" His reply was, "Thank you for telling me. I appreciate it." My local Walgreens is always loaded with customers and I sometimes have to wait a while to get my prescriptions. Now I fully appreciate why that is, and Iím proud to stand in line there.

  8. #8
    Easy180 is offline Gold Member
    Join Date
    Jul 2006
    Total Posts
    7,846

    Default Re: Walgreens vs. CVS Pharmacy

    Quote Originally Posted by NoMoreOutsourcing View Post
    I don't know about all Walgreens, but the one by me has people working there who understand the words coming out of my mouth and I can understand theirs as well. My local CVS stores are stuffed with foreigners who cannot communicate and don't care about customer service. When I complained about the incompetent help in their pharmacy (a problem not related to their communication skills), the store manager just kept saying the same words to me in the same monotone voice, "Thank you for telling me. I appreciate it." When I became totally exasperated by him, I asked, "You really don't give a crap what I say, do you?" His reply was, "Thank you for telling me. I appreciate it." My local Walgreens is always loaded with customers and I sometimes have to wait a while to get my prescriptions. Now I fully appreciate why that is, and Iím proud to stand in line there.
    The sentence in bold and your poster name sums up your gripe well....I take it Walgreens doesn't hire foreigners?...Maybe they should put that on their sign to recruit more customers who have your same viewpoint

    Don't really care what their nationality is...Want the best behind the counter when it comes to filling my prescriptions

  9. #9
    BaconCheeseburgerDeluxe is offline Participating Member
    Join Date
    Feb 2007
    Total Posts
    200

    Default Re: Walgreens vs. CVS Pharmacy

    Walgreens is a better store because everyone is always happy to help. The store is just so much easier to navigate than a CVS store. In Walgreens, nobody is exempt from using a cash register. If the front line is busy, the cosmetic counter and the photo lab people step up to checkout. I also like the fact that there are several 24 hour Walgreens around the city CVS only has two maybe three.

    I never have liked how Eckerd/CVS have their medicine aisles setup. It makes you feel as if pharmacists are watching you from a guard tower. First of all I do not need help selecting my aspirin or cold medicine. Second if you are going to offer to help me leave the stupid counter and walk to me. Do not stand at the counter as if you are watching inmates in a prison.

  10. #10
    Angelicfly is offline Participating Member
    Join Date
    Mar 2007
    Total Posts
    66

    Default Re: Walgreens vs. CVS Pharmacy

    My boyfriend and I had a terrific time at Walgreens when we were picking up his first prescriptions here in a new town and all. Even the checkout lady at the front was a sweetheart. I think we'll keep going there.

  11. #11
    PUGalicious is offline VIP Member
    Join Date
    Jul 2005
    Total Posts
    2,217

    Default Re: Walgreens vs. CVS Pharmacy

    I like Walgreen's because they don't go around destroying old people's primary grocery story like CVS seems to have no trouble doing...

  12. #12
    bandnerd's Avatar
    bandnerd is offline VIP Member
    Join Date
    Apr 2005
    Total Posts
    2,358

    Default Re: Walgreens vs. CVS Pharmacy

    I prefer my Walgreen's. The CVS at 23rd and Classen has more people begging for money than the Walgreen's across the street! I don't know why...
    Still corrupting young minds

  13. #13
    SoonerDave's Avatar
    SoonerDave is offline VIP Member
    Join Date
    Apr 2005
    Total Posts
    3,880

    Default Re: Walgreens vs. CVS Pharmacy

    Walgreens wins hands down for me. It's too inviting in the same way the old TG&Y stores used to be, where the pharmacy is almost incidental to all the other silly little goodies you can get in there. They've got everything from soup-to-nuts in the place, for heaven's sake.

    Walgreens fills everything correctly, they're rarely too busy to answer a question, and only once have I found myself even a bit crosswise with anything that's happened there.

    CVS reminds me too much of Eckerds, and its legacy of errantly filled prescriptions.

    -soonerdave

  14. #14
    mranderson's Avatar
    mranderson is offline VIP Member
    Join Date
    Jul 2004
    Total Posts
    4,414

    Default Re: Walgreens vs. CVS Pharmacy

    Quote Originally Posted by SoonerDave View Post
    Walgreens wins hands down for me. It's too inviting in the same way the old TG&Y stores used to be, where the pharmacy is almost incidental to all the other silly little goodies you can get in there. They've got everything from soup-to-nuts in the place, for heaven's sake.

    Walgreens fills everything correctly, they're rarely too busy to answer a question, and only once have I found myself even a bit crosswise with anything that's happened there.

    CVS reminds me too much of Eckerds, and its legacy of errantly filled prescriptions.

    -soonerdave
    CVS reminds you of Eckerds because in the Oklahoma City market, they ARE Eckerds.

  15. #15
    bandnerd's Avatar
    bandnerd is offline VIP Member
    Join Date
    Apr 2005
    Total Posts
    2,358

    Default Re: Walgreens vs. CVS Pharmacy

    Well, they were...until CVS bought them out. At least, the Eckard's went some major renovations at 23rd and Classen when they became a CVS.
    Still corrupting young minds

  16. #16
    Karried's Avatar
    Karried is offline VIP Member
    Join Date
    May 2004
    Total Posts
    7,496

    Default Re: Walgreens vs. CVS Pharmacy

    CVS reminds you of Eckerds because in the Oklahoma City market, they ARE Eckerds.
    CVS Used to be Eckerds ... CVS bought them and did major renovations to the stores and changed a lot of things .. and now the consumer is paying for those renovations. They are soooooo expensive. Compared to the same exact things at Walgreens CVS is outrageously expensive.
    " You've Been Thunder Struck ! "

  17. #17
    mranderson's Avatar
    mranderson is offline VIP Member
    Join Date
    Jul 2004
    Total Posts
    4,414

    Default Re: Walgreens vs. CVS Pharmacy

    "CVS Used to be Eckerds ... CVS bought them and did major renovations to the stores and changed a lot of things "

    Which is what I said.

  18. #18
    Martin is offline Administrator
    Join Date
    Apr 2006
    Total Posts
    4,413

    Default Re: Walgreens vs. CVS Pharmacy

    i prefer walgreens, but honestly i'm pretty ticked at both companies. they're constantly building next to each other trying to squeeze the competitor out of business. as if every corner needs two pharmacies. as soon as one wins over the other, you can count on some vacant, useless buildings. to me, it shows a disregard for the community and both are guilty. -M

  19. #19
    PUGalicious is offline VIP Member
    Join Date
    Jul 2005
    Total Posts
    2,217

    Default Re: Walgreens vs. CVS Pharmacy

    Quote Originally Posted by mranderson View Post
    "CVS Used to be Eckerds ... CVS bought them and did major renovations to the stores and changed a lot of things "

    Which is what I said.
    That's not what you said. You actually said...
    Quote Originally Posted by mranderson View Post
    CVS reminds you of Eckerds because in the Oklahoma City market, they ARE Eckerds.
    But they are NOT Eckerd's. They WERE Eckerd's, which were bought out by CVS and renovated and changed....

  20. #20
    mranderson's Avatar
    mranderson is offline VIP Member
    Join Date
    Jul 2004
    Total Posts
    4,414

    Default Re: Walgreens vs. CVS Pharmacy

    Quote Originally Posted by mmm View Post
    i prefer walgreens, but honestly i'm pretty ticked at both companies. they're constantly building next to each other trying to squeeze the competitor out of business. as if every corner needs two pharmacies. as soon as one wins over the other, you can count on some vacant, useless buildings. to me, it shows a disregard for the community and both are guilty. -M
    That is what competitors are suppose to do. Drive the other guy out of business. I have always taken the stand (yes, I know. You people will not agree, as usual) that your competitor is the enemy. Afterall, they are out to get YOU, so, you must fight back. And a good way is to locate next door, across the street, or anywhere in sight of them.

    Plus. Never worry about empty buildings. For one, they will both survive, and two, most empty buildings are resold or leased fairly quicky.

  21. #21
    Martin is offline Administrator
    Join Date
    Apr 2006
    Total Posts
    4,413

    Default Re: Walgreens vs. CVS Pharmacy

    The former CVS pharmacy on 12th & Santa Fe (Moore) that sits across from a Walgreens has been vacant for around two years now... what's your definition of quickly?

    I agree that's what business is supposed to do... and I'm not suggesting that government get in the way of free competition. However, the consumer is sometimes caught in the crossfire when two companies duke it out and I think that's what is happening here. -M

  22. #22
    mranderson's Avatar
    mranderson is offline VIP Member
    Join Date
    Jul 2004
    Total Posts
    4,414

    Default Re: Walgreens vs. CVS Pharmacy

    "The former CVS pharmacy on 12th & Santa Fe (Moore) that sits across from a Walgreens has been vacant for around two years now... what's your definition of quickly?"

    Keep in mind... I said MOST, not all.

  23. #23
    RussBraaten's Avatar
    RussBraaten is offline Participating Member
    Join Date
    Sep 2005
    Total Posts
    34

    Default Re: Walgreens vs. CVS Pharmacy

    I use Walgreen's but I try to stay away from the S 59th and Penn 24 hour store. O short dark haired pharmacist there took my prescriptions that are covered by my insurance. She looked to me in a snotty way and said "Do you realize this costs a thousand dollars a month?". I answered "really?" and didn't tongue lash her like I wanted to. I use the S 29th and May store now and they are very pleasant, even when they are very busy with lots of confused customers.

  24. #24
    soonerborn is offline Participating Member
    Join Date
    Apr 2007
    Total Posts
    32

    Default Re: Walgreens vs. CVS Pharmacy

    Does anyone actually use those red CVS discount cards? I wish they'd just mark down their high prices instead of forcing me to carry and present the darn thing to get a minimal savings! It's all about consumer tracking and I hate it. However, my insurance isn't accepted at Walgreens or I'd switch in an instant.

  25. #25
    Legal is offline Participating Member
    Join Date
    Feb 2007
    Total Posts
    23

    Default Re: Walgreens vs. CVS Pharmacy

    I use the Walgreens at NE 12 & Eastern in Moore. I have always had good service and the prices are in line with Target the other Pharmacy I sometimes use. From reading the 24 posts before this one I don't think I will be using CVS.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Why not a Walgreens (or similar) downtown?
    By Pete in forum General Civic Issues
    Replies: 12
    Last Post: 11-18-2005, 12:36 PM
  2. Another Call CEnter... Arg!
    By mranderson in forum General Civic Issues
    Replies: 7
    Last Post: 09-06-2005, 01:39 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO 3.6.1