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Best & Worst What's your best and worst experiance with a business? Share your thoughts with other members and discuss it here.

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  #1 (permalink)  
Old 04-11-2006, 01:07 PM
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Thumbs down InterWest Realty

I've been trying to buy this condo in MidTown for over a month now. If only the listing agent would let people see it. I have had to try and attempt to use several realtors to see this property or any of his properties but to no avail. I've even had some friends try and call to set up an appt. His listing says seller needs a 24hr notice. I've been calling and having realtors call for over a month and can't see his properties. I met the guy in person and to say the least it was an unpleasant experience. He seemed more concerned about his side businesses and personal life. I have noticed several times that InterWest Realty is not doing their seller's as well as potential buyer's service. Definitely not keeping their sellers best interests at hand. If they aren't ready to show or sell a property. They shouldn't list it. I would not recommend buying or selling through this agency.

Last edited by Todd; 04-14-2006 at 03:16 PM.
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Old 04-12-2006, 02:36 PM
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Default Re: InterWest Realty

I realize and know it is because of the "renters" in the unit. I was able to squeeze one showing after me putting much effort, more than 2 realtors plus the listing realtor. I need to go back and see it with my significant other before putting a contract on it. Either way you look at it, he is not doing the seller a service, in fact , disservice!! I've tried 3 different realtors and the listing agent won't even call them back. I and they have tried calling day after day. I used to be a realtor and a mortgage broker so I'm very familiar with the system. Guys like this is one reason I got out of the business. I know the MLS# if someone can try and get an appt.

Last edited by Patrick; 04-14-2006 at 03:17 PM.
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Old 04-14-2006, 01:17 PM
Patrick
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Default Re: InterWest Realty

Well, because I'm one of the moderators on this forum, I think metro should be entitled to his opinion.

Apparently the owner of InterWest Realty was upset with this post.

My response to him......this is an opportunity for you to make a rebuttal with this disgruntled client if you so choose.

Part of being a business owner is having folks that like your service and folks that don't. I'm sure when I'm a doc someday, I'll have a few patients that think I'm a lousy doctor, and others that like me. That's simply part of business.

Last edited by Patrick; 04-14-2006 at 02:52 PM.
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Old 04-14-2006, 03:05 PM
Patrick
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Default Re: InterWest Realty

I would like to point out that the issue here is strictly between metro and Interwest Realty. If Interwest Realty has a problem with the content, they need to post a rebuttal or contact metro directly via email.

I'd also like to point out information in our TOS:

"In light of our policy of encouraging candid, open exchanges of views and the rapid distribution of information originating from many sources, OKCTALK cannot determine the accuracy of information that may be uploaded to the Forum.

Opinions, advice and all other information expressed by participants in discussions are those of the author. You rely on such information at your own risk. Participants are urged to seek professional advice for specific, individual situations and not rely solely on advice or opinions given in the discussions.


OKCTalk is not reponsible for opinions, comments, etc. expressed by participants and members. The views expressed on the open forum do not necessarily represent the views held by the staff at OKCTalk.com or URLJet.com. "
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Old 04-14-2006, 03:36 PM
slappy
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Default Re: InterWest Realty

First off he isn't my customer, he has his own Agent.

I solved this situation with the metro in person today, the way all business should be conducted, in person. Not Slandering or Defamation of Character approaches as this one illustrates. Smear campaigns are not the way to get anything accomplished. Metro was miss-informed about the unit in question that was being sold "my fault, his realtor's fault, or his fault really isn’t the point." He believes he has an MLS sheet that shows the unit he viewed, but in all actuality this was not the unit for sale. I was trying to let him see another unit that was coming up for sale so that he could get an idea of the floor plan and a feel for the units. Unit for sale 1126 sq ft, unit he saw over 1300 sq ft.

If he is frustrated fine, if he doesn't like it because I couldn't get him into the unit earlier fine, but don't place a persons name and Company name on a public website and spew half-truths about an individual. That is called Slander and Defamation of Character. I still have to follow a little thing called the Oklahoma Landlord Tenant Act. Think if you were that tenant and I couldn’t get a hold of you to setup the appointment and we just barged in and the reason you weren't answering was because you were medically bound to bed rest. Ahh,, I am sorry Miss, but I don’t want him to post any bad things about me online, Ridicules.

I had read this before my appointment with him and I told him after the showing "face to face" that what he did was not right and if he had a problem with me, well whip out my Business card and call me, don’t hide online and make blanket posts. Metro seems like a fine person and I really have nothing bad to say about the guy, because I don’t know him and he has no idea who I am!

Would it be right if I posted Metro’s real name, what car he drives and color, license plate number, SSN, and were he lives. No, do to his credit safety, personal safety, etc would be in jeopardy and we all have responsibilities for what we say, do, and “post”. Well he did the same thing by trying to discredit me. None of you would like to be drug through the mud for something that was out of your control.

I am not the Owner of the Company by the way, since we are getting to the truth.
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Old 04-14-2006, 03:37 PM
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Default Re: InterWest Realty

I did receive a call from this person. I guess there were a few more details and a lot of confusion surrounding this listing. I personally decided to step out of the middle since I'm not directly involved.

After speaking with him at length, I came to the conclusion that he seemed very professional and actually is a very nice person. I'm not just saying that because he is in the business - if he wasn't nice, I would say he wasn't, but he was extremely pleasant and very cordial, so that is my personal interaction and experience with him.

I will say he was upset about having friends calling him and telling him his name was on this board. I can't say I blame him, most business people put so much time and effort into maintaining reputations, it's all we have for future referrals and our livelihood depends on a good reputation.

I'm hoping that he will add to this discussion and explain about the events that occured.

I can understand both sides a little better now. I know all about business people that cause frustration as a consumer. And I know how hard I try not to be the cause of that frustration but I guess we are all human and it does happen.

We've all gotten bad first impressions sometimes. Many times I know that I have reacted in moments of frustration and anger and posted things I wish I hadn't.

Anyway, I hope this is all cleared up to the satisfaction of everyone involved.
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  #7 (permalink)  
Old 04-14-2006, 03:39 PM
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Default Re: InterWest Realty

Patrick, thanks for your statements reminding viewers that readers comments are not necessarily those of OKCTalk and that opinions cannot be verified. I merely stated my opinion and nothing more. I have met with said party and hopefully they can understand my situation where I was coming from with my experience with them. Again, I was merely stating my experience with them and nothing more. I was not specifiying any specific property nor seller. I won't mention all the specifics on my side because it is irrelevant at this point and will only further delay a peaceful solution. I hope you are right and they choose to understand both sides and settle this peacefully. Showing that said company can exemplify excellent customer service and problem solving skills. Again, if anything on my end was in the wrong I publically apologize and hope they understand I was merely stating my experience, NOT a personal attack.

So in my final recommendation, I hope said company chooses to resolve this matter peacefully; shows character and good customer service. I would recommend that you give this company a second chance should they try to resolve this peacefully.
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Old 04-14-2006, 03:45 PM
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Default Re: InterWest Realty

Looks like we were posting at the same time!

Slappy, thanks for taking the time to clear up some of the confusion - it sounds like there were a lot of misunderstandings surrounding this situation.

I hope metro gets his house, I hope the tenant is better and I'm glad that you took the time to respond.
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  #9 (permalink)  
Old 04-14-2006, 03:47 PM
Patrick
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Default Re: InterWest Realty

Hey slappy, I appreciate you for coming on this site and setting the record straight. It does appear the metro was misinformed about the whole issue, or at least has a different view of the issue in question.

I think it says a lot about your character that you personally dealt with metro on the issue, and especially that you set the record straight here.

Just because of the way that you've handled this whole situation, I'd recommend you in a heartbeat.

I would like to point out that any information that was presented about you was on public record, so it wasn't like your SSN, or anything else of the nature was presented. That obviously would have been removed due to privacy issues. We have since removed any reference to your name.

Thanks also to metro for stepping in and stating his side of the issue.

That should wrap things up.

Thanks!

If any of you have any other comments to make, feel free to voice them here.
  #10 (permalink)  
Old 04-14-2006, 03:54 PM
Patrick
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Default Re: InterWest Realty

In the next few days, we will be drafting an addendum to the TOS that specifically deals with business reviews. I think we need to avoid mentioning specific names in any of the reviews, although you should still feel free to express your opinions about your dealings with a specific business.

For example, I shouldn't say that Ken Whitehead and Home Depot was a complete jerk. I should say I had a bad experience at the Home Depot at 59th and May, and a sales associate did this and that.

Anyhow, I encourage more business reviews as you have dealings with businesses around town. Always remember, that the opinions expressed here are those of the author, and don't reflect in anyway the opinions helf by OKCTalk.com LLC or URLJet.com LLC.

Thanks.
  #11 (permalink)  
Old 04-14-2006, 03:57 PM
slappy
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Default Re: InterWest Realty

Wow, you guys have a lot of free time on your hands.

Midtowner, got this one covered

Metro, if you bring me an offer you better make it solid...lol, j/king

Karried, thanks

Now all you get back to work, we already spent to much of our Company's / Own time on this matter.
  #12 (permalink)  
Old 04-14-2006, 04:06 PM
Patrick
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Default Re: InterWest Realty

By the way, slappy, welcome to OKCTalk! I'm sorry you had to find us under these terms, but we'd love to have you join us anytime for some great discussion on city issues, realty, and the like!

I'm glad you decided to stick around and present your rebuttal, instead of remaining silent and crying foul legally. So many people resort to the legal system, when many issues could be dealt with using a little compassion and in depth communication.

The thing I'd like to point out here is that it seems like both slappy and metro are extremely nice guys. Just seems like they weren't exactly on the same page when it came to real estate dealings, and that lead to frustration on the part of both parties.
  #13 (permalink)  
Old 04-14-2006, 09:07 PM
HFK HFK is offline
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Default Re: InterWest Realty

Quote:
Originally Posted by Patrick
I think we need to avoid mentioning specific names in any of the reviews
Hey, as if all of this hasn't been painfull enough, how about a monkey wrench? What if the offending Business is named after the ownerand the owner is the one that you have a problem with? My builder's partner has given his own name to his business. I don't intend to complain about them: quite the opposite, actually. But if the circumstances were different?
  #14 (permalink)  
Old 04-14-2006, 11:36 PM
Patrick
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Default Re: InterWest Realty

List the name of the business whatever it is.
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