You can say that again. That theater has horrible service in every aspect. Once, I paid a fee for pre-purchasing tickets over the internet, when we got there they didn't have a machine to retrieve tix with your credit card or anything and there was a long line. I asked where to get my prepaid tickets and they said "at the ticket window." I said, "But there's a huge line, that's why I prepaid for my tickets!" I aksed for the manager who said some of their theaters have the machines but most don't and that's "typical Dickinson." I asked him what I paid for with the fee and what my advantage was in prepaying my tickets if I have to wait in the long line. He laughed and said "I guess nothing." I demanded my $3 back and got it. It's terrible over there. I remember the good old days of General Cinema in that spot - times have changed.