well, the sentiments are really sad
people don't want to leave a company that is like family
I have worked for AAA, granted not in the call center capacity but in other compacities. I am not a spokesperson by any means but I have made a good living so far in another state (not CA) and usually enjoy my job. I am in my mid 20s, graduated from college and do this work. I am in school for my masters, (AAA has helped pay for it)
Just remember some companies are better than others
the other call center is in Glendale, AZ and they seem to like it also