I hate to tell people but OKC's location, the type of worker, and the economy of the state is going to continue to draw more call/contact centers.

And yes...a contact center is a call center. It looks like it'll be all inbound calls, but there is always some measure of outbound traffic to be done at any center.

My only gripe, the location. Would rather see them develop the site around Dell more, or try to find a more centralized location.