The article mentions tenants not understanding why tearing up the marble floor in the main entry would be one of the first priorities -- just as mentioned on this thread.

I can see wanting to get the entire ground floor up to snuff, but the owners are doing a bad job of communicating. How many tenants do you think went to their national website to find these renderings? Why weren't they released to the local press?

Steve makes a great point in that column: With Devon Tower on the drawing boards, there will soon be lots more vacant space downtown and FNC better do a lot of work (and PR) if it wants to increase it's occupancy.